Shipping Policy
At JUNO, we work hard to get your order to you as quickly and safely as possible.
Order Processing
Orders are usually processed within 1–2 business days after your order is confirmed. Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
Once your order has been dispatched, delivery usually takes 3–5 business days within Pakistan.
Delivery times may vary depending on your location, courier availability, weather, public holidays, sales periods, or other circumstances beyond our control.
Delivery Delays
While we aim to deliver within the estimated timeframe, occasional delays can happen due to:
- Bad weather or road conditions
- Public holidays
- High order volumes during sales or promotions
- Courier delays
- Remote or difficult-to-reach locations
- Incorrect or incomplete delivery information
If your order is delayed, please allow a little extra time for delivery.
Delivery Information
Please make sure your name, phone number, and delivery address are correct when placing your order. JUNO is not responsible for delays caused by incorrect or incomplete information provided by the customer.
Damaged or Incorrect Orders
If your package arrives damaged, opened, defective, or contains the wrong item, please contact us as soon as possible with your order number and photos or a short unboxing video so our team can assist you.
Shipping Charges
Any applicable shipping charges will be shown during checkout before you complete your order.
Questions About Your Order
If you have any questions about your delivery, please contact JUNO with your order number. Our team will be happy to help.